Frequently asked questions

Information about referrals, assessment and follow‑up.

Answers to common questions from families and referring professionals.

Bright room with a sofa, plants and books

Before an appointment is arranged

Referral and appointment information.

These answers cover the practice process. Questions about an individual young person are addressed during clinical assessment.

Parent and child sitting together outdoors
Each referral is reviewed to determine whether the young person’s needs fall within the service’s scope.

01 · Referrals & appointments

Before an appointment is offered.

Do I need a referral?

Yes. Referrals must be made by a GP or another medical professional accepted by the practice.

What happens when a referral arrives?

The consultant reviews the referral and may request further clinical information. If it is accepted, the practice contacts the family with the proposed assessment format, estimated waiting time and fees.

What age range is accepted?

Age eligibility and clinical suitability are confirmed when the referral is reviewed.

When will I hear about timing?

If a referral is accepted, the family receives the current estimated waiting time when an assessment is offered. Timing may vary according to availability and clinical requirements.

How are appointments and fees arranged?

The practice contacts the family with the proposed dates, assessment format, inclusions, fees and payment instructions. Booking and payment are not completed through this website.

Young person completing schoolwork at a table
ADHD assessment combines clinical history, interviews and information from relevant settings.

02 · ADHD

Assessment and treatment.

Is there one test for ADHD?

No. ADHD is diagnosed through a comprehensive clinical assessment. Rating scales may inform the assessment but are not diagnostic on their own.

Will information be requested from school?

Information from school or another educational setting may be requested when clinically relevant and with consent.

What if the findings do not support ADHD?

The consultant explains the findings and any alternative or co‑occurring formulation, then recommends support, further assessment, treatment or onward referral as indicated.

Is medication part of every plan?

No. Medication is considered only if indicated, after discussion of likely benefits, risks, alternatives, physical health checks and monitoring.

Can the practice review an existing prescription?

This may be possible where the referral is accepted and the request falls within the practice’s scope. The consultant reviews the diagnosis, treatment history, physical health monitoring and current prescription before making recommendations.

Minimal room with a sofa and table
Confidentiality and consent are explained in relation to age, understanding and individual circumstances.

03 · Confidentiality & communication

Information sharing and consent.

How is confidentiality approached?

Confidentiality is explained to the young person and parents or guardians, taking account of age, understanding and legal requirements. Information may need to be shared where required for safeguarding, safety or legal reasons.

What consent is needed?

Consent arrangements depend on age, understanding, guardianship arrangements and the information required. They are explained before assessment.

Will the referrer receive a report?

Report arrangements, recipients and any associated fee are confirmed in advance. Relevant findings may be communicated to the referrer with consent.

Where can I see the current fees?

The Fees page lists the current schedule. The specific charge and inclusions are confirmed before an appointment is arranged.

Contact practice administration.

For questions about referral submission, appointment arrangements or access to the consultation location.

Contact administration